Privacy Policy

Last updated: 15 January 2026

This privacy notice for MCR Ice Barrels LTD (doing business as MCR Ice Barrels) (“we”, “us”, or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

Visit our website at https://www.mcricebarrels.co.uk, or any website of ours that links to this privacy notice
Purchase products from us
Contact us, subscribe to marketing communications, or otherwise engage with us in sales, marketing, or events

Questions or concerns?
Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.
If you still have any questions or concerns, please contact us at info@mcricebarrels.co.uk.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice. You can find more details by using the table of contents below.

What personal information do we process?
We may process personal information depending on how you interact with our Services, the choices you make, and the products you purchase.

Do we process sensitive personal information?
No. We do not process sensitive personal information.

Do we receive any information from third parties?
We may receive limited information from payment processors, analytics providers, or advertising platforms.

How do we process your information?
We process your information to provide and administer our Services, fulfil orders, communicate with you, improve our website, for security and fraud prevention, and to comply with the law.

How do we keep your information safe?
We use appropriate organisational and technical security measures. However, no system can be guaranteed to be 100% secure.

What are your rights?
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information.

WHAT INFORMATION DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES
DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
DO WE MAKE UPDATES TO THIS NOTICE?
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In short: We collect personal information that you voluntarily provide to us.

This includes information you provide when you:

Place an order
Contact us
Subscribe to marketing
Create an account (if applicable)

Personal information may include:

Names
Email addresses
Phone numbers
Billing and delivery addresses
Payment-related details (processed securely by third parties)
Contact preferences

Sensitive information:
We do not collect or process sensitive personal information.

Payment data

Payments are processed securely by third-party payment processors. We do not store your full card details on our servers.

Information automatically collected

In short: Some information is collected automatically when you visit our website.

This may include:

IP address
Browser and device information
Operating system
Referring URLs
Usage data (pages viewed, time spent, interactions)

This information is used for website functionality, security, analytics, and performance improvement.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information to:

Fulfil and manage orders
Communicate with you about purchases or enquiries
Provide customer support
Send administrative or service-related messages
Send marketing communications (where permitted)
Improve our website and offerings
Prevent fraud and maintain security
Comply with legal obligations

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

If you are located in the UK or EEA, we rely on the following legal bases under UK GDPR and GDPR:

Consent – where you have given clear permission
Contract – to fulfil orders or provide services
Legitimate interests – to operate and improve our business
Legal obligations – to comply with laws and regulations

You may withdraw consent at any time.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your information with trusted third parties, including:

Payment processors
Website hosting providers
Analytics providers
Email and marketing platforms
Accounting and administrative services

We only share information that is necessary and ensure appropriate safeguards are in place.

We may also share information:

In the event of a business transfer or sale
Where required by law or legal process

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes. We use cookies and similar technologies to:

Ensure website functionality
Analyse traffic and performance
Improve user experience

You can manage or disable cookies through your browser settings. For more details, please refer to our Cookie Policy (if applicable).

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain personal information only for as long as necessary to fulfil the purposes outlined in this notice, unless a longer retention period is required by law (e.g. tax or accounting obligations).

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We use reasonable technical and organisational measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you may have the right to:

Request access to your personal data
Request correction or deletion
Object to or restrict processing
Request data portability

To exercise your rights, please contact us using the details below.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

We currently do not respond to Do-Not-Track (DNT) browser signals, as no uniform standard has been adopted.

10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Yes. California residents may have additional rights under applicable laws, including the right to request information about personal data disclosures for marketing purposes.

11. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. We may update this privacy notice from time to time. The updated version will be indicated by a revised date and will be effective once posted.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact us at:

Email: info@mcricebarrels.co.uk

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You have the right to request access to, correction of, or deletion of your personal information.
To do so, please contact us at contact@mcricebarrels.co.uk.